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Citi credit card fraud spam costs me $7,681.93

Credit card fraudLast week my life was literally ruined when I received an email from what I thought was citi fraud protection. The very official looking email looked like the real thing to me and upon getting I rushed to unlock my account. Fortunately I documented everything and hopefully others can learn from my $7,681.93 mistake.

Here is the email I received:
Fraud e-Mail

 

Unlocking my account:
Lockout

 

My credit card statement:
Credit Card Statement

 

My poor compromised credit card:

Credit Card

 

Apparently the practice is referred to as “phishing” and involves people faking their return address in a way that can fool even the most practiced web experts.

How to avoid this insidious trap…

A number of fraudulent email messages that claim to be from Citi Cards, Citibank, or Citigroup have been forwarded to us by our cardmembers. These schemes change frequently and often have links or attachments with links. Users who click on the links are taken to look-alike or “spoofed” sites where they are asked to enter personal data.

Examples of Phishing Emails:

Your Citibank account was temporarily suspended
Protect Your Citibank Account
Citibank for Your Information
Citi Identity Theft Solutions

 

Check Emails for Security

The best way to verify a Citi email is to look for the Email Security Zone header at the top of the email. Every Citi Cards email includes your first name, last name, and the last 4 digits of your card number.

Please note that Citi will never ask you for your PIN number, and will never include your full account number in an email–only the last four digits. If you receive an email claiming to be from Citi that includes your full account number, do not respond to it. Instead, forward it to spoof@citicorp.com.

 

Report Email Fraud

If you suspect that an email appearing to be from Citi is fraudulent, forward it immediately to spoof@citicorp.com. An Internet Security Specialist will investigate. If you have replied to an email with personal information, and now think the email was fraudulent, call us at the toll-free number on the back of your card. Citi will issue a replacement.

Not Me
The Best Buy in Florida took this picture of "not" me purchasing $2,759.52 for a new plasma TV and Blu-Ray DVD player. Hope you are enjoying all of your new things Jerome (if that is even your real name.)

Jesus forgives you “Jerome”.

No not that one, Jesús Avular the very curteous and professional man from Citi who helped me when I called.

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Posted By: Jerome Aronson

News Category: Financial, Retarded, Tips & Tricks

 

8 Responses to “Citi credit card fraud spam costs me $7,681.93”

  1. The same thing happened to me!

    tex on 01 Oct 2008 at 11:08 pm
  2. No way Tex! I’m sorry… maybe it was good that you changed your name from “Jerome” to “Tex”. Now… how about giving me your credit card info and I’ll keep it safe for you?

    Michael on 02 Oct 2008 at 4:08 pm
  3. Very cool you documented all of this, hopefully other people like me won’t fall for in the future.

    Tex

    tex on 04 Oct 2008 at 8:42 pm
  4. Even though I’ve been black-listed, I’ll still continue to say this is fake fake fake! All these photos are fakes, easily found on the web. The math and spelling mistakes are dead giveaways. I guess this “Jerome” want’s to discredit black people. Just look at it and think for yourself. Plus the C*** masquerading as me… This whole site is total BS, no wonder only a-holes post on here…

    tex on 05 Oct 2008 at 10:00 pm
  5. Your comment is awaiting moderation. i.e. waiting to be turned into absolute BS…

    tex on 05 Oct 2008 at 10:01 pm
  6. Tex, sorry that your poor choice for inappropriate words (four-letter curse words) causes your comments to await moderation. Maybe you should find a more intelligent way to convey your thoughts.

    Michael on 06 Oct 2008 at 12:20 pm
  7. ****ing fake pic photo shop madness…

    hinduish fool on 06 Nov 2008 at 1:53 pm
  8. Your eReceipt from Sears Lakewood

    Never miss a Sears email
    Add sears@value.sears.com to your address book

    appliances

    bed, bath & home

    clothing

    electronics

    lawn & garden

    tools

    clearance

    Dear Renee,

    Thank you for shopping at our Lakewood store, and for letting me assist you with your purchase.

    This eReceipt is a convenience exclusive to Shop Your Way RewardsSM Members! Please keep it on file for your reference. If you’d like to view details on your order, or to return or exchange an item, visit the Order Center.

    It was my pleasure serving you. Hope to see you back in our store soon!

    Sincerely,
    Your Sears Associate

    ITEM

    QTY

    PRICE

    E REESE’S ,FILLEDEGG 6OZ

    1

    4.99S

    8701600
    MDSE

    HV,40201200 V BELTS

    1

    4.99T

    2054003
    MDSE

    Salescheck:

    Return Code: 2779-8881-1779-0939-0619

    Purchase date: 03/22/12

    Sub Total:
    TAX 07.500%

    9.98
    .17

    PURCHASING INFO

    PAYMENT INFO

    AMOUNT

    Purchased from:

    Payment type:

    SEARS
    10785 W COLFAX AVE
    LAKEWOOD CO 80215-3807
    303-235-6170

    VISA TOTAL
    CARD TYPE: VISA
    ACCT #: W9156/0
    AUTH CODE: 091087/E

    10.52

    I do not have a visa card. I also do not live in Colorada.

    I would like to get this taken care of Please

    Renee Cecchett on 23 Mar 2012 at 10:16 am
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