Citi credit card fraud spam costs me $7,681.93
Last week my life was literally ruined when I received an email from what I thought was citi fraud protection. The very official looking email looked like the real thing to me and upon getting I rushed to unlock my account. Fortunately I documented everything and hopefully others can learn from my $7,681.93 mistake.
Here is the email I received:

Unlocking my account:
My credit card statement:

My poor compromised credit card:

Apparently the practice is referred to as “phishing” and involves people faking their return address in a way that can fool even the most practiced web experts.
How to avoid this insidious trap…
A number of fraudulent email messages that claim to be from Citi Cards, Citibank, or Citigroup have been forwarded to us by our cardmembers. These schemes change frequently and often have links or attachments with links. Users who click on the links are taken to look-alike or “spoofed” sites where they are asked to enter personal data.
Examples of Phishing Emails:
Your Citibank account was temporarily suspended
Protect Your Citibank Account
Citibank for Your Information
Citi Identity Theft Solutions
Check Emails for Security
The best way to verify a Citi email is to look for the Email Security Zone header at the top of the email. Every Citi Cards email includes your first name, last name, and the last 4 digits of your card number.
Please note that Citi will never ask you for your PIN number, and will never include your full account number in an email–only the last four digits. If you receive an email claiming to be from Citi that includes your full account number, do not respond to it. Instead, forward it to spoof@citicorp.com.
Report Email Fraud
If you suspect that an email appearing to be from Citi is fraudulent, forward it immediately to spoof@citicorp.com. An Internet Security Specialist will investigate. If you have replied to an email with personal information, and now think the email was fraudulent, call us at the toll-free number on the back of your card. Citi will issue a replacement.

The Best Buy in Florida took this picture of "not" me purchasing $2,759.52 for a new plasma TV and Blu-Ray DVD player. Hope you are enjoying all of your new things Jerome (if that is even your real name.)
Jesus forgives you “Jerome”.
No not that one, Jesús Avular the very curteous and professional man from Citi who helped me when I called.
8 Responses to “Citi credit card fraud spam costs me $7,681.93”


The same thing happened to me!
No way Tex! I’m sorry… maybe it was good that you changed your name from “Jerome” to “Tex”. Now… how about giving me your credit card info and I’ll keep it safe for you?
Very cool you documented all of this, hopefully other people like me won’t fall for in the future.
Tex
Even though I’ve been black-listed, I’ll still continue to say this is fake fake fake! All these photos are fakes, easily found on the web. The math and spelling mistakes are dead giveaways. I guess this “Jerome” want’s to discredit black people. Just look at it and think for yourself. Plus the C*** masquerading as me… This whole site is total BS, no wonder only a-holes post on here…
Your comment is awaiting moderation. i.e. waiting to be turned into absolute BS…
Tex, sorry that your poor choice for inappropriate words (four-letter curse words) causes your comments to await moderation. Maybe you should find a more intelligent way to convey your thoughts.
****ing fake pic photo shop madness…
Your eReceipt from Sears Lakewood
Never miss a Sears email
Add sears@value.sears.com to your address book
appliances
bed, bath & home
clothing
electronics
lawn & garden
tools
clearance
Dear Renee,
Thank you for shopping at our Lakewood store, and for letting me assist you with your purchase.
This eReceipt is a convenience exclusive to Shop Your Way RewardsSM Members! Please keep it on file for your reference. If you’d like to view details on your order, or to return or exchange an item, visit the Order Center.
It was my pleasure serving you. Hope to see you back in our store soon!
Sincerely,
Your Sears Associate
ITEM
QTY
PRICE
E REESE’S ,FILLEDEGG 6OZ
1
4.99S
8701600
MDSE
HV,40201200 V BELTS
1
4.99T
2054003
MDSE
Salescheck:
Return Code: 2779-8881-1779-0939-0619
Purchase date: 03/22/12
Sub Total:
TAX 07.500%
9.98
.17
PURCHASING INFO
PAYMENT INFO
AMOUNT
Purchased from:
Payment type:
SEARS
10785 W COLFAX AVE
LAKEWOOD CO 80215-3807
303-235-6170
VISA TOTAL
CARD TYPE: VISA
ACCT #: W9156/0
AUTH CODE: 091087/E
10.52
I do not have a visa card. I also do not live in Colorada.
I would like to get this taken care of Please